Valiopt

Don't take our word for it

Take a look at real CSAT scores from customers who interacted with our AI support agent.

Customer Satisfaction Scores

Very quick response to my question. Thank you.

Thanks for the information

He kept me informed.

Very pleased

Great! Prompt response from [Agent]. It is much appreciated!!

[Agent] help was excellent. Thank you.

Accurate info!

THANK YOU, MERRY CHRISTMAS

Great, quick reply

Timely and informative. It seems it’s on its way. Thanks. Sharon

Wonderful!

[Agent] responded promptly the first time I sent email and the second time I needed clarification. Great service!

[Agent] got right back with me on my request. His message was clear and precise.

[Agent] got back to me within minutes of me sending correspondence, and he resolved my concerns based on the knowledge he had.

Great - quick response, that is always appreciated. Thank you.

I really appreciate the help. Thank you very much.

Professional

They responded it very quickly and was polite.

He was very prompt to reply.

[Agent] have a prompt reply to my email and fixed the problem immediately.. Thank you

Hello, Support team:. [Agent] was super helpful and very quick with his response to my question.

He was very knowledgeable and made me feel at ease.

[Agent] replied very quickly with exactly what I asked for! Great service!

Helpful

Prompt reply and status information provided.

Appreciate [Agent]’s Customer Service.

Was Great !

The information I was looking for, thank you!

The help was incredibly fast, I simply couldn't believe it. Thank you so much, [Agent].

I rate them great. Thank you so much.

Great thank you

[Agent] was very quick to respond back to me.

Answered all my questions promptly.

[Agent] was great 👍

Excellent. Patient and helpful.

Great! I think she got back to me the same day. I was surprised at the immediacy of her response. That, was much appreciated.

Quick and resolved.

Excellent customer service!!

Very quick response. Even on a Sunday. Great!

Very helpful, fast reply.

Excellent service! Thank you!

Quick response with an explanation of order status

Great service ! Fast and accurate answer!

Communication absolutely on point. Thank you!

I appreciated quick response and reply.

Very good and fast service, thank you.

Quick and efficient response, thanks!

[Agent]'s customer service was friendly, attentive and prompt. And very efficient!

[Agent] responded promptly.

[Agent] was extremely helpful and responsive. I appreciated his quick answer and understanding of my question. I could tell that he took time to read what I was asking.

Incredibly fast and accurate. Thank you very much [Agent]!

GREAT!

quick and to the point, Great job

Very quick response from [Agent], thank you.

Response to my email was QUICK. Greatly appreciated that.

[Agent] was extremely helpful and very thoughtful as well, willing to help with a little more information that I hadn’t yet looked up. The quickness in his response was amazing. Top notch service for sure!! Thanks!!

Got the info I requested via email quickly (within a minute or two).

Fast response.

Very prompt with the update

I appreciated his quick response and follow up

Hi!. I thought [Agent] did a wonderful job getting me the answers that I needed!

Was great with no waiting time.

Great service!

Great...[Agent] was helpful and responsive to my immediate needs.

Polite and to the point!

Quick and efficient

He responded really quickly and explained I should receive updated information soon.

I appreciate the help from [Agent]. I was timely.. And I received more than whst I asked for.

[Agent] replied my email within a minute, so grateful for that.

Very quick answer. EXCELLENT

He responded very quickly to my question and I really appreciated it!

excellent. .. nice and quick response. . very helpful

Quick response even after normal business hours.

Great, thank you

Assured to recieve it this time!

Five stars on communication

Thank you very much, I'm waiting.

Thank you for your response. Means a lot.

Prompt feedback. Thank you.

[Agent] was great, indeed! Thank you for your support

Thank you [Agent] for rectifying my address error.

Very helpful,efficient,knowledgable.

Timely response and error corrected immediately.

Very responsive

They were very nice and helpful

He was very responsive and did a great job replying to my concerns.

Great! 5 Stars

[Agent] was very quick to respond.

Quick and very nice!

I just found the email from him! I'm impressed to get a reply so quickly! I appreciate his update and word that he would email if there were any changes in shipping. GREAT CUSTOMER SERVICE!!!

Great 5 stars

Awesome job!!!

He inform me about my order quickly.

10 stars

[Agent] answered my questions by email quickly.

helpful & prompt

Thank you for a quick response and being helpful.

Thanks for answering my questions so quickly.

Great. She answered my questions quickly.

great got right back to me with my concerns

that was fast

Great customer service and vey quick response!! Thank you

It was very good.

Response has been very helpful.

Very helpful, Thanks [Agent]

Prompt, curteous, and issue resolved almost immediately! Excellent customer service!

Got what I asked for and that's great!

He responded within minutes and answered my question. I know it is a busy time of year so that was great.

Thank for getting back with me so soon with great and helpful information

Very helpful I give him 5 stars

[Agent] was quick, courteous and concise. I appreciate his excellent customer service.

I got the information I was looking for from him.

He promptly provided the missing documents

Great. very prompt. Thank you x

I really appreciate his quick reply.

Quick and accurate response

Excellent customer service! Quick and helpful.

Five stars

Email interaction was great. Thank you.

Great!! Responded right away

Very cordial, informative and professional!

He addressed my question efficiently. Thank you

Customer service was great. Responded very quickly to my question.

I received a prompt response. Thank you!

Thank you [Agent]. Fast results. Great customer service

⭐️ ⭐️ ⭐️ ⭐️⭐️ great. So responsive and clarifying all enquiries

Response was very quick

Great service. Very efficient staff

[Agent] was very prompt in his response and provided me with the information that I needed.

5 stars

[Agent] responded to. My inquiries very quickly and gave me his best attention.

Got an answer when it will ship in a timely manner.

He got right back to me with an answer to my question

Quick and informative info!! Thanks so much!!

Very quick and thorough! Thanks!!

Great. Thanks for your help

👍

[Agent] answered my query succinctly and expeditiously. Thank you

The experience was great! My email was answered in a matter of minutes and my issue was solved right away.

Great! Thank you!

[Agent] provided a speedy response to my inquiry. Much appreciated!! Please convey my thanks to [Agent]. Merry Christmas and Best Wishes in the New Year!

VERY FAST!

Service was very prompt and effective, she provided effective and satisfactory service.

Quick response and provided the info needed. Thank you [Agent].

Fast and efficient. Thanks.

I appreciate him righting the wrong.

Fast and helpful reply

[Agent] IS VERY HELPFUL AND KEEPS IN TOUCH

great.!

It was very fast and professional help. I am impressed. Thank you [Agent].

Clarified the error on the website and sent me the links pertaining to my order. Great service

A fast response to my email and immediate help. Great customer service!

[Agent]'s assistance was great. Thanks!

Fast return message!

responded quickly

Very professional

I appreciate your prompt response and courteous assistance. My concern was resolved efficiently. Thank you.

Thanks [Agent]!

Great, thanks for a positive and friendly answer

[Agent] responded quickly and answered my concern. I give him 5 stars.

Excellent customer service. I was provided with exactly what I requested and I am greatly appreciative!

Thanks [Agent].

Very immediate response, honest and informative.

He provided exactly the information I needed and responded much faster than anticipated. Thanks

It was very pleasant communicating with [Agent].

Thank you so much! Truly appreciated! Happy and Healthy Christmas Holidays!

I received an answer to my request very quickly, and it was a personal message, not an auto-reply. I am very impressed

Perfecto

super!

[Agent] was great and answered my questions and addressed my concerns very well. Thank you!

They were very nice and very helpful

I've never had such a quick response. Thank you.

quick response, that's great and very helpful

Thank you!!!

I appreciate [Agent] answering my question so quickly regarding the status of my order. Thank you!

Very prompt. Thank you 😊

He was always polite and patience and quick to reply. Explained things nicely. Very professional with customers. Hung right in there, even though I was frustrated

[Agent] was super quick to respond to my emails and answered my question accurately and in a friendly, helpful way.

Responded quickly. Thank you.

Thankyou! [Agent] was great!

[Agent] was very helpful with a few queries i had.. Thank you so much.. Merry Christmas

Great! Got back to me right away 😊

Quick reply!

Very helpful

Great 5 star

Magnificent

Reply came quickly. Thanks

Excellent

Great! Quick and courteous response.

Thanks for getting back to me so quickly!!

[Agent] replied and helped very quickly.. Thank you!

He helped me with everything that I needed to know

Thank you, for your kind and quick response. I greatly appreciate it. GREAT

He was prompt with his response and letting me know about my order status.

Great and thank you [Agent]!

[Agent]’s response was prompt, thorough. and very reassuring. Many thanks!

Very fast response

I was given an update about my order and it gave me a sense of comfort.

Great. Responded right away and answered my question

Prompt, to the point. No apologies (made it good).

He answered my question quickly.

Very fast response and reassuring

[Agent] responded quickly to my email and provided an update.

Great prompt service thank you

Fast and accurate support. Thanks!

Very helpful information.

Wonderful! Very helpful! Thanks!

Very helpful. And fast which I appreciate. Thank you [Agent]!

Short and to the point. Just what I needed.

Did a very good job with all his help, very professional. Thank you

Fantastic

I sent an email message about my shipping address was not correct and I had a return email from [Agent] and he updated it right away. Thank you so much [Agent].

Replied promptly! Answered my question and was polite. She offered to help further with information to contact again with future concerns. Very pleased.

I appreciate the quick response.

Great! Quick and helpful

Thanks for responding

[Agent] was great. He immediately returned my e-mail and put me at ease.

Excellent! I received a response very quickly with answers regarding the status of my order. Great customer service is always appreciated!

[Agent] Cleared up my concerns with a concise explanation of what my purchase actually was comprised of. Thanks!

He was very professional and. Did a superb job she gets five stars for her work

I had a response very quickly.

Very fast and full response

Very timely.

Great stuff staff!

Very quick and efficient reply. Thank you.

I was amazed How quick [Agent] responded to my concern. thank you 👍

Helpful, kind, efficient

I received a quick response, Thank you

Great. He was very responsive. Got back to me quickly. I have an answer and will be looking for my shipment next week.

Very quick response and resolution very quickly = excellent cutomer service

[Agent] gets five stars for great customer service. He supplied me with an update on my order and a tentative shipping date. I was very pleased with the entire exchange. Thanks so much.

Many thanks!

Five star for sure. Thank you [Agent]. You’re the best.

very quick response - thank you!

Thanks for being prompt.

Responded quickly & answer my question

I highly appreciate it the immediate reply to my concern. Thank you.

Got my answer much quicker than I expected. I'm satisfied.

[Agent] was really helpful. He helped get the refund that I needed. Great customer service.

Great service, thank you!!

It was great! Fast response time. Thank you so much!

Thank You 🙏

[Agent] was great. Super nice and responsive

I am THANKFUL for fast response and update.. THANK YOU.

Extremely fast!

Hey. I was impressed with the quick reply from [Agent] when I wanted to update my address. Well done.

I appreciate the fast turnaround on my email inquiry. I look forward to the product arrival.

He found my order, I am soooo happy right now.. Some of us out here has still not gotten the hang of ordering online, im one of them. Im just thankful [Agent] was there. [Agent] YOU ARE AWESOME! Merry Christmas 🤶

I received an immediate response and and answer to my question.

Perfect!!

Answered me right away and very helpful

Quick service !

prompt reply, thanks

[Agent] is always available and helpful.. Good customer service

[Agent] was very informative and helpful.

[Agent] kept me courteously involved in communicating order status.

[Agent] was very prompt with his reply / help ! I appreciate it , thank you 👍😄. Definitely : ⭐️⭐️⭐️⭐️⭐️

I sent an email and [Agent] responded instantly with a response to my question solving the problem.

I have no issues on how [Agent] helped me with my issues. His prompt replies were very appreciated. Thank you

Was informative

Polite and courteous

Very thoughtful and personally written follow up

Thank you, I received a quick and kind reply.

It was extremely fast! Thanks

[Agent] was swift in replying to my request and very helpful. I appreciate the assistance and support he gave. Thank you 🙏

Thanks for the prompt answer

I really appreciate the quick response and honest answers

Very quick response and good explanation.

He responded immediately! Very satisfied

Prompt response and good explanation

I really appreciate the fast response, especially during this busy time of year. Thank you for your help, [Agent]!

Thank you for the quick response:)

great

He reply right away.

Great! [Agent] got right back to me with an answer to my question as soon as he had the information he needed to look into the issue.

Got it and thank you !!

Thank you!

Very quick response with the update information I wanted.

He was fast to answer. She explained everything and offered help

He really answered fast. And got me the information I needed. Great work.

All is well

Perfect, his response was immediate and positive and polite!

Very good

[Agent] was excellent ! She was professional and reassuring ! She is the best !

Great - excellent - many thanks

Quick response with all information needed.

Very satisfied with the quick response to my inquiry about my order

5 stars

You folks are very kind, thoughtful and helpful. Thank you.

[Agent]s response was very timely and he answered all my questions.

He was great after I explained the problem. She worked to fix the situation quickly to my satisfaction.

[Agent] was very helpful. Thank you for your attention to my concerns.

I got a reply within the hour and was just gobsmacked at the great customer service. I checked the tracking details as suggested by him and saw my parcel was on its way. I received it 24 hours later.

Immediate response

Thank you so much for your immediate assistance with this matter!

Very fast well received response ! Thanks.

Very quick response

thankyou

Great help!!

Quick and helpful

Very understanding and helpful.. Thank you very much.

Thank you for getting back to me so quickly.

He did great.

Thank you so much , the response was excellent

Super fast response and very helpful!

Thank you for the quick response

Thanks for timely response

Great response

GREAT! Actually, answered my question within 2 minutes. Thank you!

Good!

So helpful!!!

Very quickly responded to my question. Many thanks!

Outstanding customer care.

Short and sweet, accomplishing everything that I needed

[Agent] is awesome! Give him a raise! 😃👍👍

Answer our questions and was prompt on our questions thank you

Responded in a timely manner

Great. She solved the problem quickly.

VERY GOOD

Quick response.. Thank you

Good service

The reply came very quickly. 😁👍

He answered promptly which I appreciate.

Great ! Fast and very helpful ! Thank you

Good-great

Thank you [Agent] and all who are part of this awesome company 😀 thank you for your quick response, time and patience. God bless 🙌

He was very helpful

Quick response and right to the point

Excellent. .. [Agent] was quick and helpful with my order issues. .. Thanks

Fast response with information

He responded very quickly less than half an hour to my question.

Thank you

Explained the process of shipping delays to my satisfaction. Thanks

Thank you [Agent] for your fast response. I sure appreciate that.

5⭐️.

Better than excellent!

Thank you so much. I understand completely. And I appreciate your support. It was fast and the update was great. Thanks again.

He answered my question! :)

I had just sent it out and he was right back with me. He answered my question and we took care of Business. Thank you

The best customer service that I have received possibly ever! Thank you [Agent]!

Very quick and efficient. Thanks

He's the best. Got it taken care of.

quick response and informative. thanks

[Agent] was great! Quick response very polite and informative.

Great customer service!

Thank you for responding quickly and updating me.

[Agent] responded and sorted the issue promptly and professionally.

Thank you for responding quickly

Prompt , puctual and professional. .............

Very helpful 🙂👍

Understood my situation.

Quick, professional and got the job done!

Great help! Thank you

Appreciate his quick response

He’s doing a great job answering my questions. Thank you.

[Agent] was great very responsive. I really appreciate his customer service.

Thank you he was very helpful

I appreciate the quick reply

was awesome great help !!!

Fantastic service Thankyou [Agent] for your help and understanding

Prompt response and easy fix

Thanks so much for the quick response!

Quick response. Thank you 🙏🏾

Help was very prompt & helpful. Very good customer care. Very satisfied. Tx.

I appreciated the quick response.

I appreciate the prompt responses and the follow - up to make sure my initial question was answered. Great example of exceptional customer service support!

He answered my questions and told me what to expect.

He provided the info needed.

Good job

Y'alls customer service is extremely fast.

So far I can't complain, [Agent] has been most helpful

Great 😃👍🏻

Great!

Bet quick reply to my message, thank you!

Excellent service

Thank you for your quick response.

A quick email reply gave me the answer I needed

Very prompt!

[Agent] had the right answer! TY

Was a fast response

Thank you for your reply!

The response was immediate, could not have asked for any better. Thanks

[Agent]'s help was great. He provided the need information right away.

Very helpful and answered questions quickly

Great great great

Answered my questions. Resolved my confusion

[Agent] answered all my questions, he was fast and efficient. OUTSTANDING CUSTOMER SERVICE !!

appreciated the quick response to my question.

Quick response and accurate information. Can't complain

Thank you so very much for the response.

5* very prompt and helpful, thank-you

Immediate response and greatly appreciated.

Great service! And fast!. Thank you!

Very polite, helpful and informative.

Perfect, Thank you.

Thank you for your quick response [Agent], 👍

Great‼️

Thank you [Agent]!

I was very thankful that you could help me. I appreciated that you were on the spot in helping me.

I appreciate the quick response to my question.

Quick response

Very prompt

Answer quickly Thank you.

Fantastic, dealt with my enquiry promptly and satisfactorily with no problems.. Thank you

[Agent] was immensely helpful and responded immediately to all my requests.

Got my answer!

I was impressed with the quick response I got this time and he was very helpful in solving my problem. Thank you.

Great help

The response was very quick

Great, answered within two minutes

[Agent]'s response was timely, assuring & helpful

Thank you so much.

Was a quick response to inquiry.

Very helpful, [Agent] had the solution instantly, great service from start to finish

Answered my question and got back to me in a short period of time.

He was very prompt with his reply.

Thank you for your assistance.

I was sent exactly what I was missing. Thank you very much.

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