FAQs
Answers any natural language question with data from your knowledge base
Set up predefined "instant answers" which show up in a clunky list
Workflow automation
Execute custom workflows end to end: returns, warranties, subscription modifications, digital content, and more
Only supports order tracking
Support handoff
Flag conversations that need followup, or integrate directly with your Helpdesk software
Followups via separate inbox product
Interface
No roadblocks; just start chatting
Form entry with contact info required, resulting in drop off
Context
Uses the page a user is on, what's in their cart, their profile, and more
Not supported
Product recommendations
Can access your full product catalog and recommend items
Not supported
Customization
Custom styling, workflows, and more
Limited theme customizations
FAQs
Valiopt AI
Answers any natural language question with data from your knowledge base
Shopify Inbox
Set up predefined "instant answers" which show up in a clunky list
Workflow automation
Valiopt AI
Execute custom workflows end to end: returns, warranties, subscription modifications, digital content, and more
Shopify Inbox
Only supports order tracking
Support handoff
Valiopt AI
Flag conversations that need followup, or integrate directly with your Helpdesk software
Shopify Inbox
Followups via separate inbox product
Interface
Valiopt AI
No roadblocks; just start chatting
Shopify Inbox
Form entry with contact info required, resulting in drop off
Context
Valiopt AI
Uses the page a user is on, what's in their cart, their profile, and more
Shopify Inbox
Not supported
Product recommendations
Valiopt AI
Can access your full product catalog and recommend items
Shopify Inbox
Not supported
Customization
Valiopt AI
Custom styling, workflows, and more
Shopify Inbox
Limited theme customizations
Reads your store's pages and answers questions directly
Set up pre-defined 'instant answers' that make it hard to find what you're looking for
Handles returns end to end
Requires a human in the loop
Notes
This page highlights typical capabilities. Exact configurations can vary. If you have a specific workflow in mind, we can tailor Valiopt to match your needs.
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