Valiopt

Valiopt AI vs. Fin

Head to head on driving resolutions: how do Valiopt and Fin compare when it comes to solving customer issues end-to-end

Did you know: You can use Valiopt with your existing Intercom helpdesk: no need to migrate any of your current channels.

Cost

Valiopt AI

As low as $0.10 / resolution.

Fin

$0.99 / resolution.

Workflow integrations

Valiopt AI

Integrate any service and incorporate custom business logic.

Fin

Set up data connectors one-by-one, limited to simple API calls.

Follow-ups

Valiopt AI

Scheduled follow-ups that integrate with third party services. For example, continously check the status of a delivery and update the customer when it changes.

Fin

Not supported.

Live-chat interface

Valiopt AI

Rich formatting blocks that can display product recommendations in-line, provide downloadable content, and more.

Fin

Limited to standard Intercom interface

External triggers

Valiopt AI

Trigger case follow-ups via webhooks or changes in your data.

Fin

Only responds directly to customer inquiries.

Notes

This page highlights typical capabilities. Exact configurations can vary. If you have a specific workflow in mind, we can tailor Valiopt to match your needs.

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