Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you install our Shopify app, contact us for support, or use our services.

Shopify Data Access: Our app requests access to certain data from your Shopify store that you authorize through Shopify's OAuth process. This may include order information, customer data, product details, and store settings necessary to provide our services.

We also automatically collect certain information when you use our app, including your IP address, browser type, operating system, and usage patterns.

2. How We Use Your Information

Primary Purpose: Data you have authorized us to access via Shopify is only used to provide support to your customers and deliver the core functionality of our app.

We use the information we collect to:

• Provide customer support and resolve technical issues
• Process and fulfill orders through our app's functionality
• Send technical notices, updates, and support messages
• Respond to your comments and questions
• Monitor and analyze app performance and usage patterns
• Improve our app's functionality and user experience

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information or your customers' data to third parties without your consent, except as described in this policy.

We may share your information with service providers who assist us in operating our app and providing services, subject to confidentiality obligations.

Shopify Integration: We only access and use Shopify data as authorized by you through Shopify's OAuth process and in accordance with Shopify's Partner Program Agreement.

4. Data Security

We implement appropriate security measures to protect your personal information and your customers' data against unauthorized access, alteration, disclosure, or destruction.

All data transmission between our app and Shopify is encrypted using industry-standard protocols.

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our app and analyze usage patterns.

You can control cookie settings through your browser preferences, though disabling cookies may affect app functionality.

6. Your Rights

You have the right to:

• Access and update your personal information
• Request deletion of your personal information
• Revoke our app's access to your Shopify data at any time
• Opt out of marketing communications
• Request a copy of your data

Shopify Data Control: You can revoke our app's access to your Shopify store data at any time through your Shopify admin panel under Apps and sales channels.

7. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

Your continued use of our app after any changes constitutes acceptance of the updated policy.

8. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us via: