Manage upcoming subscription orders
Apply eligible skip, pause, reschedule, frequency, quantity, address, and next-order changes before the relevant cutoff.
Loop Subscriptions integration
Loop Subscriptions integration for subscriber support
The Valiopt Loop Subscriptions integration connects support to Shopify selling plans, active subscriptions, upcoming orders, bundles, customer-portal activity, dunning, and cancellation flows. It lets customers make eligible changes while preserving Loop's retention logic and the Shopify records created by each recurring order.
Workflow coverage
What you can automate with Loop Subscriptions
Change products and bundles
Validate selling plans, inventory, bundle rules, pricing, discounts, and variant availability before a swap.
Resolve dunning failures
Explain failed recurring payments, retry schedules, payment-method updates, recovered charges, and resulting Shopify orders.
Navigate cancellation flows
Capture reasons, present configured alternatives or offers, respect mandatory steps, and record save or cancellation outcomes.
Connected data
Give every conversation the right context
Valiopt brings the relevant Loop Subscriptions data into each workflow so responses and actions reflect what is happening now.
- Subscribers and subscriptions
- Selling plans and upcoming orders
- Products, variants, and bundles
- Portal actions and customer events
- Payment attempts and dunning
- Cancellation reasons and retention outcomes
Implementation
Built around your Loop Subscriptions setup
01
Map Loop subscription rules
We align selling plans, cutoffs, bundles, discounts, portal permissions, cancellation flows, dunning, and retention logic.
02
Connect Loop and Shopify events
Subscription changes, recurring orders, payments, and customer actions remain synchronized across both systems.
03
Constrain subscriber changes
Product, date, price, discount, address, pause, and cancellation actions follow explicit eligibility and audit rules.
Connect Loop Subscriptions to your support operation
We configure the integration, workflows, actions, and escalation paths around the way your team works.