| Channels | Agent capabilities | Integrations |
|---|---|---|
Website embed
Email and social
| Product intelligence
Customer support
Custom workflows
| Ecommerce
Helpdesk
Business tools
|
Channels
Website embed
- One-click setup
- Customizable branding
- Proactive customer engagement
- Fully white-labeled
Email and social
- Phone
Agent capabilities
Product intelligence
- AI-powered recommendations
- Purchase history analysis
- Browsing behavior insights
- Contextual product suggestions
Customer support
- Knowledge base search
- Order tracking & status
- Return & exchange processing
- Human support hand-off
Custom workflows
- Deeply integrated into your systems and tooling
- Customized to tackle your biggest ticket-drivers
- Takes the same actions as your support team to resolve issues end-to-end
Integrations
Ecommerce
- Shopify
- Squarespace
- Wordpress
- Custom websites
Helpdesk
- Gorgias
- Zendesk
- Intercom
Business tools
- Slack
- Analytics (Google, Mixpanel)
- CRMs (Salesforce, HubSpot)